Terms of Service

Last updated: 18 August 2026

1. Overview

Welcome to Zountther.

These Terms of Service ("Terms") govern your access to and use of Zountther.store (the "Website") and any products, services, features or content made available through the Website.

Throughout these Terms, "Zountther", "we", "us" and "our" refer to the operator of Zountther.store.

By accessing our Website, browsing our Website, creating an account or placing an order, you agree to these Terms.

If you do not agree to these Terms, you should not use the Website.

These Terms must be read together with our Returns & Refunds Policy, Privacy Policy, Shipping Policy and any other policies made available on the Website.

Nothing in these Terms excludes, restricts or modifies any right, guarantee, condition, warranty or remedy that cannot lawfully be excluded under the Australian Consumer Law (ACL) or other applicable Australian law.

2. Eligibility and Legal Capacity

By placing an order through our Website, you confirm that:

• you have the legal capacity to enter into a binding agreement;

• the information you provide is accurate and complete;

• you are authorised to use the payment method submitted with your order; and

• your purchase is for lawful purposes.

If you are under 18 years of age, you should use the Website and make purchases only with the involvement and permission of a parent or legal guardian where required by law.

3. Electronic Transactions

You acknowledge that transactions conducted through the Website may be completed electronically.

Electronic communications, confirmations, notices and records relating to your order may be used where permitted under applicable Australian electronic transactions legislation.

4. Product Information

We aim to ensure that all product descriptions, specifications, photographs, sizing information and other information displayed on the Website are clear and accurate.

Images may appear slightly different depending on factors such as your screen, device, lighting and display settings.

Any reasonable variation that does not cause the product to fail to comply with its description or applicable consumer guarantees will not necessarily constitute a defect.

Nothing in this section permits Zountther to supply products that are materially different from their description or otherwise fail to comply with the Australian Consumer Law.

5. Product Availability

All products are subject to availability.

Displaying a product on the Website does not guarantee that it will remain available indefinitely.

If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution.

Where we cannot supply an item you have paid for, we will provide a refund or other remedy as required by applicable law.

6. Prices

Unless otherwise stated, prices displayed on Zountther.store are shown in Australian dollars (AUD) for customers shopping in Australia.

Prices displayed to Australian consumers will include applicable taxes, duties and unavoidable or pre-selected charges where Australian law requires those amounts to be included in the displayed total price.

Delivery charges or optional services that depend on the customer's selections or delivery location may be displayed separately before the order is finalised.

We aim to ensure that all prices displayed on our Website are accurate and not misleading.

7. Price Changes

We may change the prices of products offered on the Website from time to time.

Any price change will not ordinarily affect an order that has already been accepted by us, unless:

• you agree to the change;

• there is an obvious and genuine pricing error; or

• another outcome is permitted or required by law.

If we identify an obvious pricing error before fulfilling an order, we may contact you to explain the issue and give you the option to proceed at the correct price or cancel the affected order for a full refund.

We will not use pricing-error provisions in a way that misleads consumers or unfairly removes rights available under Australian law.

8. Orders

When you place an order, you are making an offer to purchase the products included in that order.

Receiving an automated order confirmation does not necessarily mean that we have finally accepted your order.

An order is accepted when we confirm acceptance, dispatch the goods or otherwise clearly communicate that the order has been accepted.

We may reasonably refuse or cancel an order before acceptance where, for example:

• the product is unavailable;

• payment cannot be authorised;

• information supplied with the order is materially incorrect;

• we reasonably suspect fraudulent or unlawful activity;

• there has been an obvious pricing or listing error; or

• we are legally unable to supply the product.

If we cancel an order after payment has been received and no goods are supplied, we will refund the applicable amount.

Nothing in this section allows us to cancel an accepted order in circumstances where doing so would breach Australian law.

9. Order Information

You are responsible for reviewing your order details before submitting an order.

Please ensure that information including your:

• name;

• email address;

• telephone number;

• delivery address;

• billing information;

• product selection;

• size; and

• quantity

is accurate.

If you discover an error after placing your order, contact us as soon as possible at costumer@Zountther.store.

We will make reasonable efforts to assist, but changes may not be possible once an order has been processed or dispatched.

10. Payments

You agree to pay the total amount displayed and accepted by you during checkout.

Payments may be processed by third-party payment providers.

By providing payment information, you represent that you are authorised to use the relevant payment method.

We do not guarantee that every payment method will be available at all times.

A transaction may be declined or delayed by your bank, card issuer, payment provider or fraud-prevention systems.

We will not charge fees that are prohibited under applicable Australian law.

11. Fraud Prevention and Verification

To protect customers and the Website against fraud and unauthorised transactions, we may undertake reasonable order verification procedures.

In appropriate circumstances, we may request additional information reasonably necessary to confirm an order or payment.

Any personal information collected for verification purposes will be handled in accordance with our Privacy Policy and applicable law.

We reserve the right to refuse transactions where we reasonably believe they involve fraud, unauthorised payment activity or unlawful conduct.

12. Shipping and Delivery

Shipping information, available delivery methods and other relevant delivery conditions are described in our Shipping Policy and at checkout.

You are responsible for providing a complete and accurate delivery address.

Delivery estimates are estimates unless we expressly state otherwise.

We will make reasonable efforts to fulfil and deliver orders in accordance with the information provided to you.

We do not exclude any rights or remedies you may have under the Australian Consumer Law where products are not supplied within the agreed or otherwise reasonable period.

13. Risk and Delivery

To the extent permitted by law, responsibility for the physical possession of the goods passes to you when the goods are delivered to you, a person authorised by you, or a location validly nominated or authorised for delivery.

Nothing in this clause limits our responsibilities where a product is lost, damaged, incorrectly delivered or otherwise not supplied in accordance with applicable Australian law.

14. Returns, Refunds, Repairs and Replacements

Returns, refunds, exchanges, repairs and replacements are governed by our Returns & Refunds Policy and the Australian Consumer Law.

Our voluntary return policy operates in addition to, and does not replace, your statutory rights.

Where a product fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund, compensation or another remedy depending on the circumstances and whether the failure is major or minor.

15. Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Where applicable, products supplied by Zountther must:

• be of acceptable quality;

• be fit for their normal purpose;

• be fit for any particular purpose that we agreed they would meet;

• match their description;

• match any applicable sample or demonstration model;

• satisfy applicable express warranties; and

• otherwise comply with the consumer guarantees provided by Australian law.

Nothing in these Terms is intended to restrict those guarantees.

16. Promotions and Discount Codes

From time to time, Zountther may offer promotions, discount codes, special offers or other benefits.

Unless otherwise stated:

• promotional offers are subject to the conditions disclosed with the offer;

• discount codes cannot be exchanged for cash;

• offers may apply only to specified products, customers or periods;

• a discount code may be limited to one use per customer or order; and

• multiple promotions may not be combinable.

Any important restrictions or eligibility requirements will be disclosed clearly.

Promotional terms will not be applied in a misleading or deceptive manner or used to remove rights that consumers have under Australian law.

17. Gift Cards

If Zountther offers gift cards, store credit or similar products, any terms applying to those products will operate subject to Australian law.

Where Australian gift card laws apply, we will comply with applicable minimum expiry periods, disclosure requirements and restrictions on post-supply fees.

18. Website Accuracy

We take reasonable steps to keep information on the Website accurate and current.

However, occasional typographical, technical or administrative errors may occur.

If we discover an error affecting an order, we will deal with the issue reasonably and in accordance with Australian law.

Nothing in these Terms allows us to rely on an error in order to engage in misleading or deceptive conduct or avoid mandatory consumer obligations.

19. Intellectual Property

Unless otherwise stated, the content made available on Zountther.store, including:

• logos;

• branding;

• graphics;

• photographs;

• product imagery;

• text;

• page layouts;

• design elements; and

• other original content

is owned by, licensed to or lawfully used by Zountther and is protected by applicable intellectual property laws.

You may access the Website for personal and lawful use.

You must not reproduce, distribute, modify, publish, commercially exploit or create derivative works from protected Website content without permission where such permission is legally required.

Nothing in these Terms limits rights that cannot lawfully be restricted, including applicable exceptions under copyright law.

20. User Reviews and Submitted Content

Where the Website allows you to submit reviews, photographs, comments or other content, you must ensure that your submission:

• reflects your genuine experience where presented as a review;

• is not false or misleading;

• does not impersonate another person;

• does not infringe the rights of another person;

• does not contain unlawful content; and

• does not contain malicious software or harmful code.

You retain ownership of content you create unless otherwise agreed.

By voluntarily submitting content for publication on our Website, you grant Zountther a non-exclusive, worldwide, royalty-free licence to host, reproduce and display that content for purposes reasonably connected with operating, promoting and improving Zountther.

We may moderate or remove content where reasonably necessary because it is unlawful, misleading, abusive, irrelevant, fraudulent or violates these Terms.

We will not manipulate customer reviews in a way that creates a false or misleading overall impression.

21. Prohibited Uses

You must not use the Website:

• for unlawful or fraudulent purposes;

• to violate another person's legal rights;

• to transmit malware, viruses or harmful code;

• to attempt unauthorised access to the Website or related systems;

• to interfere with Website security or functionality;

• to scrape or harvest data unlawfully;

• to impersonate another person;

• to submit fraudulent orders or payment information;

• to infringe intellectual property rights; or

• in any other manner prohibited by applicable law.

22. Third-Party Services and Links

The Website may contain links to or integrations with third-party services, including payment processors, delivery providers and other service providers.

Those third parties may have their own terms and privacy practices.

We are not responsible for independent third-party websites merely because our Website contains a link to them.

However, nothing in this section excludes any responsibility Zountther has under Australian law for services, representations or arrangements for which Zountther is legally responsible.

23. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, storage and disclosure of personal information is described in our Privacy Policy.

Where the Privacy Act 1988 (Cth), the Australian Privacy Principles or other applicable privacy laws apply to Zountther, we will handle personal information in accordance with those requirements.

By using our Website, you acknowledge that personal information may be handled as described in our Privacy Policy, subject to your rights under applicable law.

24. Website Availability

We aim to keep Zountther.store available and functioning properly.

However, the Website may occasionally be unavailable because of:

• maintenance;

• technical problems;

• security events;

• network outages;

• third-party service interruptions; or

• circumstances beyond our reasonable control.

We may reasonably modify, maintain or update Website functionality where necessary.

Nothing in this section removes any rights you may have in relation to an order or product already purchased.

25. Disclaimer

To the maximum extent permitted by law, information of a general nature provided through the Website is provided for general informational purposes.

We do not exclude any representation, warranty, guarantee, condition or liability that cannot legally be excluded.

In particular, nothing in these Terms excludes the consumer guarantees or remedies available under the Australian Consumer Law.

26. Limitation of Liability

To the maximum extent permitted by law, Zountther will not be liable for loss that:

• was not reasonably foreseeable;

• was caused by your unlawful conduct;

• resulted from your misuse of a product contrary to reasonable instructions; or

• was caused by circumstances for which Zountther is not legally responsible.

This clause does not exclude, restrict or modify liability, rights or remedies where doing so would be unlawful.

Nothing in these Terms limits your rights to compensation for reasonably foreseeable loss or damage where such rights arise under the Australian Consumer Law.

27. Indemnity

To the extent permitted by law, you are responsible for loss reasonably suffered by Zountther as a direct result of your unlawful use of the Website, fraudulent activity or material breach of these Terms where you are legally responsible for that loss.

This clause does not require you to indemnify Zountther for loss caused by Zountther's own negligence, wrongdoing, breach of law or failure to meet obligations that cannot lawfully be excluded.

28. Suspension or Termination of Access

We may suspend or terminate access to Website features where reasonably necessary because of:

• fraudulent activity;

• unlawful activity;

• significant security concerns;

• misuse of the Website; or

• a serious or repeated breach of these Terms.

Suspension or termination of Website access does not remove rights relating to orders already accepted or consumer rights that survive termination.

29. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

• our business operations;

• Website functionality;

• services;

• applicable laws; or

• regulatory requirements.

The updated Terms will be published on the Website with a revised "Last updated" date.

Changes will generally apply prospectively.

We will not retrospectively change these Terms in a way that unlawfully removes rights relating to an order already accepted or a transaction already completed.

30. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or severed to the minimum extent necessary.

The remaining provisions will continue to operate to the extent permitted by law.

Any mandatory consumer right or legal requirement will prevail over an inconsistent provision in these Terms.

31. No Waiver

If Zountther does not immediately enforce a provision of these Terms, this does not automatically mean we have waived our right to enforce that provision later.

This section does not permit us to revive or enforce a right where doing so would be contrary to law.

32. Entire Agreement

These Terms, together with the policies and conditions expressly incorporated into them, constitute the agreement governing your use of the Website and purchases from Zountther, subject to any rights that cannot be excluded by law.

Nothing in this section excludes representations, guarantees or rights that cannot lawfully be excluded.

33. Governing Law

These Terms are governed by the laws applicable in Australia.

Nothing in these Terms is intended to prevent a consumer from exercising any right to bring a claim or proceeding in a court, tribunal or jurisdiction available to them under applicable Australian law.

34. Consumer Rights Take Priority

If any provision of these Terms conflicts with a mandatory requirement of the Australian Consumer Law or another applicable law, the mandatory legal requirement will prevail.

Any limitation, disclaimer or exclusion in these Terms applies only to the maximum extent permitted by law.

35. Contact Information

Questions about these Terms of Service can be sent to:

Zountther
Website: Zountther.store
Email: costumer@Zountther.store
Market: Australia